Privacy Policy of PufferMC.com
Last updated July 04, 2025
This Privacy Notice for PufferMC (”we”, ”us”, or ”our”) describes how and why we collect, store, use, and share your personal information when you use our Services, including:
- Visiting puffermc.com or linked websites
- Using PufferMC"s hosting & management services
- Engaging in sales, marketing, or events
If you have any questions or concerns, please contact us at support@puffermc.com.
Summary of Key Points
- What personal info? Names, emails, usernames, preferences.
- Sensitive info? Only when necessary & with your consent.
- Third-party data? We do not collect from external parties.
- How we process? Account management, support, security, compliance.
- Why share? With payment processors, hosting, analytics, and service providers.
- Security? Reasonable safeguards, but no system is infallible.
- Your rights? Vary by region—access, correct, delete data.
Table of Contents
- 1. What Information Do We Collect?
- 2. How We Use Your Information
- 3. What Legal Bases Do We Rely On?
- 4. When And With Whom Do We Share Your Information?
- 5. Third-Party Websites
- 6. Cookies & Tracking Technologies
- 7. Social Logins
- 8. Data Retention
- 9. Safety, security and compliance with law
- 10. Your Privacy Rights
- 11. Do-Not-Track
- 12. US Residents' Rights
- 13. Updates To This Notice
- 14. Contact Information
- 15. Review, Update, Delete Data
1. What Information Do We Collect?
Personal Information You Disclose
We collect information you provide when you register, express interest, or contact us, including:
- Identifiers: Names, email addresses, usernames
- Contact Data: Phone number, postal address, preferences
- Authentication Data: Passwords and security questions
- Payment Data: Credit card details, billing address (via Stripe & PayPal)
- Sensitive Data: Date of birth, government IDs (if required)
Automatically Collected Information
We automatically collect technical and usage data through cookies and server logs, such as:
- Device & Browser: IP address, browser type, OS, device ID
- Usage Data: Pages viewed, timestamps, feature interactions
- Location Data: Geolocation via IP or GPS (with opt-out)
2. How We Use Your Information
We gather, retain, and utilize your personal data primarily to deliver and continually enhance our Services. This includes ensuring your experience is secure, seamless, responsive, and tailored to your interests. We process your information under one or more of the following legal bases
We also leverage industry‑standard security measures—like encryption, access controls, and regular vulnerability assessments—to protect the integrity and confidentiality of your data. In rare cases where we engage with external analytics or advertising partners, we ensure that any shared information is limited to non‑personally identifiable data or is governed by strict contractual safeguards.
Finally, if you ever have questions about how your data is used or wish to change your communication preferences, you can do so at any time by visiting your account settings or contacting our privacy team at support@puffermc.com. We"re committed to transparency and will make every reasonable effort to address your concerns promptly.
3. What Legal Bases Do We Rely On?
For users in the EEA/UK, we process data based on:
- Consent: When you have given clear permission.
- Contractual Necessity: For our service agreement.
- Legal Obligation: To comply with legal requirements.
- Vital Interests: To protect someone"s life.
- Legitimate Interests: For our business operations.
Canadian users: We rely on express or implied consent and exceptions under PIPEDA.
5. Third-Party Websites
Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Review their privacy policies before providing any data.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Then we delete or anonymize it.
9. Safety, security and compliance with law
Your information, and the contents of all of your online communicationsand activities (including without limitation service usage, log history, player reports, player analytics, and IP addresses) may be accessed and monitored as necessary to provide the Service and may be disclosed: (i) when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations; (iii) where we believe that the Service is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (iv) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect our rights or property.
10. Your Privacy Rights
Depending on your location, you may have rights to:
- Access and obtain a copy of your data
- Rectify inaccurate information
- Erase or restrict processing
- Data portability
- Object to processing based on legitimate interests
To exercise these rights, contact us as described below.
11. Do-Not-Track
Our site does not respond to Do-Not-Track browser signals. We remain subscribed to industry standards as they evolve.
12. US Residents Rights
Residents of certain US states (e.g., CA, CO, CT) have rights under state laws, including to know, delete, or opt out of sale/sharing of personal data. Submit requests via email or account portal.
13. Updates To This Notice
We may update this policy periodically. We will post a revised date and, if material changes occur, notify you via email or site banner.
14. Contact Information
For questions or to exercise your rights, email support@puffermc.com or visit puffermc.com/account.
15. Review, Update, Delete Data
You can review or update your personal data anytime via your account settings. To delete your data, submit a request through your account portal or email us.
7. Social Logins
You may use social accounts (e.g., Facebook, X) to log in. We collect profile info you choose to share (name, email, profile picture) and use it per this policy.